Privacy Policy 

Introduction

We are committed to protecting your personal and medical information in line with UK GDPR and the Data Protection Act 2018.

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Information We Collect

We may collect:

• Personal details (name, contact details)

• Medical and treatment records

• Appointment information

• Payment records

• Correspondence

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How We Use Your Information

Your information is used to:

• Provide safe and effective care

• Maintain clinical records

• Communicate with you

• Meet legal and professional obligations

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Lawful Basis

Data is processed based on:

• Consent

• Contractual necessity

• Legal obligation

• Legitimate interests in healthcare provision

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Sharing Information

Information may be shared with:

• Your GP or referrer (with consent or clinical necessity)

• Insurers (with consent)

• Legal or regulatory bodies where required

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Data Storage & Retention

Records are stored securely and retained in line with professional guidance (typically 8 years for adults).

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Your Rights

You have the right to:

• Access your data

• Request corrections

• Request erasure where applicable

• Lodge a complaint with the ICO

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Contact

For data protection queries, please contact Midlands Jaw Physiotherapy.

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Last updated: 01/02/2026